Boston Business Management School

BBMS hereby confirms and undertakes to the Student that it has in place a Student Protection Scheme as stipulated by the Consumers Association of Singapore (CASE) (the “SPS”) by way of a Student Tuition Fee Account (Escrow) pursuant to the terms and conditions of the CASE-BBMS Agreement dated 10 January 2005 made between CASE and BBMS.

6.1     A Student who transfers from the Course to another course with BBMS shall, for the purposes of this Clause 5, be deemed to have withdrawn from the Course and the provisions of Clause 5.3 shall apply save as otherwise agreed between BBMS and the Student.

Extract from BBMS Student Hand Book Clause 5

5.0     Refund Policies
Notice of withdrawal must be given in writing and will be based on the date the written notice is received by BBMS office. Verbal and e-mail requests will not be considered. Electronic mails shall not be considered as valid notice.

The commencing date of the course shall be the first date where the student is required to have started the course and deferments or postponement of dates shall not be considered under such refunds. Refund payment will be made to the student strictly when a photocopy of his passport with stamps for departure and arrival at his or her home country is received by BBMS office. Refunds will usually take 4 weeks for processing.

5.1 Withdrawal for Cause:  Subject to Force Majeure, the Student shall be entitled to immediately withdraw from the Course by giving written notice to BBMS of his/her intention to do so under the following circumstances:
(i)     BBMS fails, for any reason, to commence the Course on the Commencement Date;
(ii)    BBMS fails, for any reason, to complete the Course by the Completion Date;
(iii)    BBMS terminates the Course for any reason prior to the completion of the Course; or BBMS is in material breach of its obligations under this Agreement

5.2  Refunds for Withdrawal for Cause:  BBMS shall, as soon as practicable after receiving the Student’s notice of withdrawal under clause 5.1 (and in any event not more than fourteen (14 days after receiving such notice) refund to the Student:
(i)    the entire amount of the Tuition Fees and Deposit; and
(ii)    the Non-Tuition Fees and/or Additional Fees*.

5.3  Withdrawal Without Cause and Refunds:  Where the Student withdraws from the Course for any reason other than those set out in Clause 5.1 or Force Majeure, BBMS shall, subject to Clause 5.4, as soon as practicable after receiving the Student’s written notice of withdrawal (and in any event no more than fourteen (14) working days after receiving such notice) refund to the Student the entire amount (100%) of the Deposit (less all such deductions which BBMS is entitled to make in accordance with Clause 7) together with the following sums (less any applicable bank administrative charges properly paid/payable under Student Protection Scheme.

5.4 No Double Claim:  For the avoidance of doubt, if the Student and/or his/her parent/guardian receives any payment from BBMS or the Escrow Bank pursuant to a provision of this Agreement or the Master Escrow Agreement in respect of any matter or damage, then the Student and his/her parent/guardian shall not be entitled to claim against BBMS or the Escrow Bank for the same payment in respect of the same matter or damage pursuant to any other provision of this Agreement or the Master Escrow Agreement.